Dear customers,
We are still despatching orders. However please note that due to the COVID19 pandemic we are experiencing staff shortages, this coupled with Royal Mail delays means you may find we take slightly longer to respond to your queries and deliveries are slightly delayed.
We sincerely appreciate your ongoing patience at this time as we strive to bring entertainment to your doorstep during this unprecedented time.
Please note further international delays should be expected. Please
click here for further details.
Australia (as of 07/04/2020) will be sent via sea freight due to changes in Royal Mail's services, expect delays of 6-8 weeks
USA (as of 25/03/2020) will be sent via sea freight due to changes in Royal Mail's services, expect delays of 6-8 weeks
Suspended Countries
A lack of available air transport to a growing number of countries as authorities restrict the movement of people across borders. In some cases, there is also a suspension of in country postal operations.
As a result we currently have service suspensions in place for 43 countries. The suspensions cover all Royal Mail services to these countries and will remain in place until further notice or we're able to move mail into countries for onward delivery.
Albania, Armenia, Barbados, Bermuda, Bosnia, British Virgin Islands, Cayman Islands, Cuba, Djibouti, Dominican Republic, Ecuador, French Polynesia, Grenada, Guyana, Haiti, India, Jamaica, Kuwait, Lebanon, Macedonia, Mauritania, Moldova, Montenegro, Nepal, New Zealand, Peru, Philippines, Russia, Samoa, South Africa, South Korea, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Taiwan, Tanzania, Tunisia, Turks & Caicos, Ukraine, United Arab Emirates, Venezuela, Zimbabwe